Features of ComTech Cloud’s Voice Solutions

To eliminate the hassle and clutter, Unified Communication allows both your voicemail and faxes to integrate with e-mail.

Enhanced 911 systems automatically provide to emergency service personnel a 911 caller’s call back number. Once you provide location, it is simple to switch between or update which phone you are using (mobile, home, office).

Intra-office calling gives you the ability to call between multiple offices for free; it eliminates long distance fees for calling other locations of your company.

A softphone is a program that allows you to make telephone calls (or VoIP calls) via your computer rather than using your hardwired phone. And in the case of a smartphone the App allows your smartphone to be an office phone.

Caller ID allows the person being called to see the number or name of the caller. Typically this feature is an extra charge on traditional telephone systems, but with the cloud there is no extra charge. ComTech Cloud also gives you the ability to customize a caller’s name.

ComTech Cloud allows you to have a voicemail system without installing expensive equipment. You also are able to send your voicemails to e-mail as an audio file to easily save and store the messages in case you need to listen to them in the future.

Call forwarding allows you to forward your incoming office calls to your home, mobile or any other chosen line while away from the office. Meaning with a single extension, remote employees are able to take calls from any location, as well as access their voicemail, maintaining seamless communication and giving you the ability to guarantee your clients you are always accessible.

It takes a lot of time and energy to grow a small business, having an auto attendant to manage your calls will help give you that time. Calls are professionally answered with a customized company greeting and routed to any extension, employee or department, not only giving you more time to focus on your business, but also creating a large business image while saving you money.

Auto Attendant provides simple skills-based routing (i.e “Press 1 for Sales and 2 for Service”), directing calls to individuals or groups, improving efficiency and customer satisfaction.

Voicemail to email services makes checking your voicemail messages a breeze. Any voicemail left for you by a caller is immediately sent to your email as an audio file. The message will include the date, time and duration of the call, caller ID if provided, mail box number, and an attached WAV file that can be played on your PC or mobile device. Simply open the new email and double click on the audio file attached.